| Metric | Current | Target | vs Last Period | Status |
|---|---|---|---|---|
| Automation Tasks Executed | 4,812 | 4,000 | ▲ 18% | On Track |
| Time Saved (hrs) | 312 | 300 | ▲ 24% | On Track |
| Error Rate | 1.2% | <2.5% | ▼ 0.4% | On Track |
| Lead Response Time (avg) | 4.7 min | <3 min | ▲ +0.3 | At Risk |
| VA Task Completion Rate | 91% | 90% | ▲ 6% | On Track |
| Email Sequence Open Rate | 34.8% | 35% | → -0.2% | At Risk |
| CRM Data Accuracy | 98.1% | 95% | ▲ 1.4% | On Track |
| Ticket Resolution Time | 52 hrs | <24 hrs | ▲ +8 hrs | Off Track |
| Training Completion Rate | 63% | 100% by Jun 1 | ▲ 12% | On Track |